The service philosophy of the customer service organization of Colorado Foothills Review LLC is dedicated to providing the best possible customer service which includes pricing items at low cost, describing items to the best possible description before purchasing and follow up on a customer purchase. Standing by the mission statement of “Providing high quality home products at an affordable price” is an everyday occurrence.

The one aspect that makes my organization unique is the divergence of the multiplicity of products. There are standby products that loyal customers expect when they visit my online store, but there are also seasonal products that my repeat customers expect also. Such as football, basketball, baseball and hockey sport team items.

The one factor that stands out about employee performance in my company is that I am willing to go the extra mile to satisfy my customer especially when it comes to exchanges on products that they may not be completely satisfied with for whatever reason.

Factors of the culture that detract from the effectiveness of my company pertain primarily to the very nature of the ordering and shopping venue, online. This is a challenge but not an obstacle. Servicing a customer online takes a little more effort than it would if you would be dealing with a customer face to face. The culture of online shopping does not detract from my mission statement of providing customers with quality home products at a low price.

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